c9777 Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the c9777 platform, including all betting, casino gaming, payment, and account services available at https://c9777.pro (the "Platform"). These Terms form a legally binding agreement between you (the "User") and c9777 (the "Operator"). By registering an account, making a deposit, or placing any wager on c9777, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

c9777 offers an online gaming and sports betting platform for adult players in Bangladesh. The Platform includes live casino games, slots, crash games, cricket betting covering BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals, and payment services via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.

If you do not agree with any part of these Terms, you must immediately stop using the Platform. Questions about these Terms may be directed to [email protected]. c9777 recommends all users retain a copy of these Terms for their personal records.

2. Key Terms at a Glance

The cards below summarise the most important aspects of these Terms. They do not replace the full clauses — please read the complete Terms before using c9777.

3. Eligibility

• 1.1You must be at least 21 years of age to register or use any service on c9777. By registering, you confirm you meet this minimum age requirement. c9777 may request documentary proof of age at any time and will suspend any account where the holder's age cannot be verified.
• 1.2You must be a natural person — not a corporation, trust, or other legal entity — to hold a c9777 account. Corporate or institutional accounts are not permitted on this platform.
• 1.3It is your sole responsibility to ensure your use of c9777 complies with laws applicable in your jurisdiction. c9777 does not warrant that access to or use of the Platform is legal in any particular country or region. Users access the Platform at their own risk and legal discretion.
• 1.4c9777 employees, contractors, agents, and their immediate family members are not eligible to hold player accounts or participate in any promotional offer on the Platform.
• 1.5c9777 reserves the right to refuse registration to any individual at its sole discretion and without obligation to provide a reason.

4. Account Registration and Security

• 2.1To use c9777, you must register by providing accurate, complete, and current personal information including your full legal name, date of birth, residential address, and a valid mobile number. You warrant that all information provided at registration and thereafter is truthful and up to date.
• 2.2Each person may hold only one account on c9777. Creating, operating, or benefiting from multiple accounts — directly or through a third party — is strictly prohibited and constitutes grounds for immediate permanent suspension of all associated accounts.
• 2.3You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your username, password, or OTP with any third party. c9777 is not liable for losses resulting from unauthorised use of your account where you failed to protect your credentials.
• 2.4Notify c9777 immediately if you suspect your account has been accessed without authorisation. Contact [email protected] as soon as a suspected breach is identified. c9777 will take all reasonable steps to secure the account following a verified report.
• 2.5c9777 may require identity verification (KYC) at any point, including before your first withdrawal. You must provide a valid government-issued ID such as a National ID card, passport, or driving licence, plus proof of address, when requested. Accounts that fail to complete KYC within the specified period may be suspended.

5. Deposits and Withdrawals

• 3.1All deposits into a c9777 account must be made using a payment method registered in the account holder's own name. Third-party deposits — where the funding source belongs to someone other than the registered account holder — are strictly prohibited and may result in account suspension and return of funds.
• 3.2The minimum deposit is ৳500. There is no maximum deposit limit set by c9777, though your payment provider may impose its own daily or monthly transaction limits. c9777 is not responsible for limits imposed by third-party payment providers.
• 3.3Withdrawal requests are processed via the same payment method used for the most recent deposit, unless c9777 determines a different method is required for compliance, security, or operational reasons. The minimum withdrawal amount is ৳500.
• 3.4c9777 charges no fees on deposits or withdrawals via bKash, Nagad, Rocket, or Upay. Visa and Mastercard withdrawals may be subject to fees charged by the card network or issuing bank; c9777 will display any applicable fee before a withdrawal is confirmed.
• 3.5Withdrawal processing is typically same-day for bKash and Nagad. Processing times for other methods may vary. c9777 is not responsible for delays caused by third-party payment providers, bank processing times, or technical issues outside c9777's direct control.
• 3.6c9777 reserves the right to suspend or delay any withdrawal pending completion of identity verification (KYC), investigation of suspected fraud or money laundering, or resolution of any active account dispute. c9777 will notify the account holder and provide a reasonable timeframe for resolution in such cases.

6. Bonuses and Promotions

• 4.1All bonuses and promotions offered by c9777 are subject to specific terms published at the time of each offer. By claiming any bonus or opting into any promotion, you agree to that offer's specific terms in addition to these general Terms.
• 4.2Bonus funds are subject to a wagering requirement before they may be withdrawn. The applicable rollover multiplier, eligible games, and bonus expiry date are stated in the individual bonus terms. Wagering on games with an RTP above the threshold specified in the bonus terms may contribute at a reduced rate or not at all.
• 4.3c9777 reserves the right to withdraw any bonus offer at any time before it is claimed. Once a bonus has been credited, the applicable terms remain in force until the wagering requirement is met or the bonus expires, whichever comes first.
• 4.4Any attempt to abuse bonuses — including using multiple accounts, coordinated wagering, exploiting software errors, or employing strategies designed to guarantee profit while minimising risk — will result in forfeiture of all bonus funds and may result in permanent account suspension.
• 4.5c9777 reserves the right to amend, suspend, or discontinue any promotion at any time without prior notice. In the event of any dispute regarding bonus term interpretation, c9777's decision is final.

7. Responsible Gaming

• 5.1c9777 is committed to responsible gaming. The Platform enforces a strict 21+ age policy and provides tools to help players manage their gambling activity, including voluntary deposit limits, session time limits, cooling-off periods, and self-exclusion. All tools are available via account settings or by contacting [email protected].
• 5.2If you believe your gambling is becoming a problem — or if someone close to you has expressed concern — c9777 strongly encourages you to use the self-exclusion tool or contact [email protected] immediately. Self-exclusion requests are processed within 24 hours and take effect upon confirmation.
• 5.3c9777 does not extend credit to players. Gambling on credit is prohibited. Players may only wager funds that are available in their c9777 account balance at the time of placing a bet.
• 5.4c9777 will not send promotional communications to any player who has set a deposit limit, activated a cooling-off period, or requested self-exclusion. Players who have self-excluded must not attempt to open a new account. Any such account identified will be closed and any balance held at closure will be returned to the registered payment method.

8. Prohibited Conduct

The following actions are strictly prohibited on c9777. Violation of any prohibition may result in immediate account suspension, forfeiture of all balances, and reporting to relevant authorities where required by law.

• 6.1Fraud and Money Laundering: Using c9777 to launder money, process proceeds of crime, or engage in any financial fraud is strictly prohibited. c9777 complies with applicable anti-money laundering (AML) obligations and will report suspicious activity to relevant authorities.
• 6.2Collusion and Match Manipulation: Colluding with other players, manipulating game outcomes, or engaging in any form of match-fixing or insider betting is prohibited. c9777 uses automated fraud detection and cooperates fully with sports integrity organisations.
• 6.3Software Exploitation: Using bots, automated betting software, or any tool that provides an unfair advantage over other players or the Platform's systems is prohibited. Any winnings generated through automated means will be voided and the account suspended.
• 6.4False Information: Providing false, misleading, or incomplete information at registration or during KYC is a serious breach. c9777 will void all activity on any account where the registered identity is found to be fraudulent.
• 6.5Chargebacks: Initiating a payment chargeback after funds have been used to place wagers constitutes fraudulent activity. c9777 will pursue recovery of any funds reversed via chargeback and reserves the right to report such activity to relevant payment networks and authorities.

9. Account Suspension and Termination

• 7.1c9777 may suspend or permanently close any account at any time without prior notice if it determines — in its sole discretion — that the account has been used in breach of these Terms, applicable law, or the rights of any third party.
• 7.2Upon account closure for breach, any remaining balance may be forfeited at c9777's discretion, particularly where the account was involved in fraudulent activity, bonus abuse, or money laundering. Where no breach is found, the balance will be returned to the registered payment method.
• 7.3A player may voluntarily close their account at any time by contacting [email protected]. Upon voluntary closure, any remaining balance (net of pending bonus wagering requirements) will be returned to the registered payment method within the standard withdrawal processing timeframe.
• 7.4c9777 reserves the right to temporarily suspend an account while an investigation is ongoing. During suspension, the account holder will be notified and will not be able to deposit, withdraw, or place bets. c9777 will complete all reasonable investigations promptly and with minimum disruption to the account holder.

10. Intellectual Property

• 8.1All content on the c9777 Platform — including site design, graphics, logos, text, software, data compilations, and game interfaces — is the property of c9777 or its licensed content providers and is protected by applicable intellectual property law.
• 8.2You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, or commercially exploit any Platform content without c9777's prior written consent.
• 8.3Any unauthorised use of c9777's intellectual property — including scraping, automated data extraction, reverse engineering, or reselling access — will be treated as a material breach of these Terms and may be subject to legal action.

11. Limitation of Liability

• 9.1c9777 provides the Platform on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, c9777 excludes all representations, warranties, and conditions — whether express or implied — relating to the Platform, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• 9.2c9777 is not liable for any loss of winnings, loss of data, loss of profits, or any indirect, incidental, or consequential losses arising from your use of the Platform, including losses from technical failures, connectivity issues, or service interruptions.
• 9.3c9777's total aggregate liability to any user — whether in contract, tort, or otherwise — shall not exceed the total net deposits made by that user to their c9777 account in the twelve calendar months preceding the event giving rise to the claim.
• 9.4Nothing in these Terms excludes or limits c9777's liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

12. Privacy and Data Protection

c9777 collects, processes, and stores personal data in accordance with its Privacy Policy, published at /privacy-policy and incorporated into these Terms by reference. By registering an account, you confirm you have read the Privacy Policy and consent to the collection and processing of your personal data as described therein.

c9777 uses SSL encryption to protect all data transmitted between users and the Platform. Personal data is not sold to third parties for marketing purposes. Personal data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law or contract.

13. Amendments to These Terms

• 11.1c9777 reserves the right to amend these Terms at any time. Amendments will be posted on this page with an updated effective date. For material changes, c9777 will make reasonable efforts to notify registered users via their registered email address or in-app notification.
• 11.2Your continued use of the Platform following any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must stop using the Platform and close your account before the amendment takes effect.
• 11.3c9777 is not liable for failure to notify a user of amendments where the registered email address is invalid, inactive, or the notification is blocked by the user's email provider. It is the user's responsibility to keep their registered email address current and accessible.

14. Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable laws. Any dispute, claim, or controversy arising out of or in connection with these Terms or the use of c9777 that cannot be resolved through direct communication with the c9777 support team shall be referred to binding arbitration.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalidity of one provision does not affect the validity of the remainder of these Terms.

15. Contact Us

If you have questions about these Terms, wish to report a potential breach, or need account assistance, please contact the c9777 support team. Support is available 24 hours a day, 7 days a week, including during Eid, Pohela Boishakh, and all public holidays in Bangladesh.

Email (plain text — not a clickable link): [email protected]